Privacy Policy – Preston Knight Ltd

Last updated: 18/07/2025

At Preston Knight Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop on our website.

1. Information We Collect

When you place an order or create an account, we collect the following information:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number (if provided for delivery)

  • Payment details (processed securely via our payment providers)

If you subscribe to our newsletter, we also collect your email address for marketing updates.

2. How We Use Your Information

We only use your personal information for the following purposes:

  • To process and deliver your orders

  • To contact you regarding your order or customer service enquiries

  • To improve our website and customer experience

  • To send marketing emails (only if you have opted in – you can unsubscribe at any time)

We do not sell or rent your personal data to third parties.

3. Sharing Your Information

We only share your information with trusted third parties where necessary, including:

  • Payment processors (e.g., Stripe, PayPal) to securely process payments

  • Shipping partners to deliver your order

  • IT and website service providers to help run our store

All third parties are required to keep your information secure and only use it as instructed by us.

4. Data Security

We take reasonable precautions to protect your information. All transactions are encrypted, and sensitive payment data is processed securely by our payment providers – we do not store your card details.

5. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Ask us to correct or delete your information

  • Withdraw consent for marketing emails at any time by clicking “unsubscribe” or contacting us

To exercise these rights, email us at info@prestonknight.com

7. Cookies & Tracking

Our website uses cookies to improve your browsing experience and analyze site traffic. You can manage or disable cookies in your browser settings.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us below.